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We are planning the IWILDS’23 workshop as a hybrid event.

  • Physical Venue: UTA 5.522 5th floor
    School of Information, The University of Texas at Austin (iSchool)
    1616 Guadalupe St, Austin, Texas 78701, USA
  • Online Venue: Zoom, URL shared with registered attendees

All food — Breakfast, Coffee, and Lunch — will be served in the “Tocker Lounge” on the ground floor of the iSchool building.

Time (US/Central)VenueEvent
8:30-9:30Tocker Lounge Registration and Check-in.
UTA 5.522 + ZoomWelcome / Introduction
10:15-11:00UTA 5.522 + ZoomKeynote: Consumer Health Information Search: Learning to Manage Health
Yan Zhang
11:00-11:15Tocker Lounge Coffee Break
11:15-11:35UTA 5.522 + ZoomPaper: Search Education: A Critical Information Literacy Approach
Luanne Sinnamon, Samuel Dodson, Alice Li and Syeda Hina Shahid
11:35-12:00UTA 5.522 + ZoomPaper: Exploring Learning during Searching using English as a Second Language
Catherine Chavula
12:00-13:00Tocker Lounge Lunch Break
Interaction with people from the other CHIIR 2023 workshop — “Made to Measure
13:00-15:00UTA 5.522 + ZoomPractical Session: Sensemaking: Creating Vibrant Teams for Learning and Productivity
Jeff Allen
15:00-15:10UTA 5.522 + Zoom Closing Remarks
CHIIR’23 Social event CTECC Tour starts at 16:00 from the workshop venue. Please look for the email from CHIIR local arrangements chair Catherine Chavula ( for sign up link, or contact her for the same.


Dr. Yan Zhang is an Associate Professor in the School of Information at the University of Texas at Austin. She received her Ph.D. from the University of North Carolina at Chapel Hill. Her research focuses on consumer health information search behavior, particularly their evaluation of online health information quality, longitudinal health information search behavior in everyday life contexts, and the design of informational interventions to enhance consumer access to high-quality health information. Her work has been published in a number of leading information science and health informatics journals, such as the Journal of the Association for Information Science and Technology, Information Processing and Management, Computers in Human Behavior, Journal of Medical Internet Research, and Journal of International Medical Informatics. She was a recipient of the Google faculty research award. Her team received a best information behavior paper award from ASIST SIG-USE and a best poster award runner-up from the iConference for their work on health consumers’ information quality evaluation behavior.

TITLE: Consumer Health Information Search: Learning to Manage Health

ABSTRACT: Searching for health information is one of the most common Internet activities carried out by American adults and adults worldwide. It has become an important mechanism that supports and empowers health consumers, patients, and family caregivers in an increasingly fragmented healthcare system. Most health consumers do not have clinical training; thus, searching for information to solve health concerns and achieve better health and wellness is as much a learning process as a searching process. In this talk, I will present cognitive learning activities involved in consumers’ health information search process based on our prior and ongoing work. Particularly, I will focus on two steps in popular information search models – evaluating information and using information – where intensive learning occurs. Further, based on our recent empirical work, I will demonstrate that search as a learning process is embedded in a large social-ecological system and shaped by multilevel factors. Then, I will discuss the implications of our research for designing digital tools to support consumers’ online health information search and learning. I will present an experimental interface we designed as an example for developing search tools to enable consumers’ access to high-quality information.

Practical Session

Dr. Jeff Allen is an internationally recognized scholar of wisdom that assists organizations in making evidence-based decisions that foster individual wisdom and cultivated collective wisdom. His research, writing and teaching spans three broad areas: knowledge management, human resource development, and workforce development. He currently serves as a Regents Professor of Information Science at the University of North Texas where he has led faculty and directed programs for the last three decades.

He served as the Founding Director of the Center for Knowledge Solutions to work with government, industry, and schools to enhance knowledge transfer.

He was the Founding-Editor of Learning and Performance Quarterly, Editor-in-Chief of Performance Improvement Quarterly, Editor of Career and Technical Education Research. He currently serves on numerous journal editorial boards and in international organizations in knowledge management.

Sensemaking: Creating Vibrant Teams for Learning and Productivity

This interactive two-hour session will provide participants with an opportunity to explore how teams and workplace communities play a critical role in workplace culture and learning. A team of engaged colleagues offers mutual support and that influence and inspires work within the larger organization.  

Participants will work as individuals and groups to explore: 

  • Sensemaking basics.
  • Techniques for building a productive learning community. 
  • A focus on belonging and culture to develop successful teams.
  • Framing short-term and long-term success.

The activities and discussion will be framed around five values of collective wisdom that include community, shared vision, health, learning/unlearning, and growth/evolution.